You need to verify that a user’s phone has the expected configuration information inside the provisioning template that they actually download.
Category: Client – Users
How-to Find What Phone Model and Firmware Version a User is Connected With
Use the ClusterPBX to find what phone and its firmware version a user currently uses.
How-to Export and Import User Profiles to CSV
You need to either create multiple user accounts or batch update existing user accounts.
How-to Delegate Your Voicemail Mailbox
You may need to delegate the task of taking your voicemail messages to someone else in your organisation – a user can be setup to monitor multiple mailboxes in order to do this.
How-to Create a User Account
You will need to access the Users panel, under a client account, whenever a new extension or service that requires one is requested by a client.
How-to Configure the Presence Call Pickup Feature
A user is requesting the ability to see the status of another user’s phone/extension and answer when someone calls their extension.
How-to Configure Device Buttons
A user requests specific functions mapped to their phone’s buttons.
How-to Change the Name for an Extension
An extension needs to be re-assigned to a different person, or renamed.
Client – Users
On the Users page you can view the list of all user level accounts.