How-to Use Call Parking

Call park is a feature of ClusterPBX that allows a person to put a call on hold (inside a dedicated “parking” queue) from a telephone set and continue the conversation from any other telephone set, or the same.

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Provisioning Templates Reference

ClusterPBX offers support for many phones through auto-provisioning, to facilitate the use of the feature we offer many pre-defined Provisioning Templates that can be used with the phones and other IP Devices.

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ClusterPBX Account Role Matrix

One of the core concepts you will need to be familiar with when navigating the ClusterPBX interface it the different roles and their associated controls over the VoIP service and feature set.

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How Does External Caller ID Work

Caller ID can be configured and assigned in many different ways, ClusterPBX will assign the final value sent to the destination according to the hierarchy defined in the system.

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