How-to Create a User Account

You will need to access the Users panel, under a client account, whenever a new extension or service that requires one is requested by a client.

Step-by-Step Guide

1. Login to ClusterPBX under an account that has Client levels credentials
2. Click the Users link in the navigation menu
3. Click the Add User button in the toolbar
4. Enter all the required information about the user in the General tab, the requirements will change from account to account

   

   Note

   Each user’s Phone Provisioning Templates, Departments, Profiles are created by the telephony administrators – they can be specific for each user or device, depending on the account’s requirement – contact them if either they need to be customized or created for a specific requirement.

5. Optional: Fill in the information under the other tabs
6. Click Apply

Tabs Configuration Reference

Tab	Options	Screenshot
General	Contact Information User Settings Phone Settings
Advanced	Caller ID Custom Destinations on Unavailable Custom Destination on Busy Voicemail Option 0 Destination Dial Timeout Exclude From Directory
Device Buttons	Add Button Remove Button
Device Clone	Clone’s Mac address
White List	Extensions List
Voicemail	Enable notification Use login email Send notification to Send short notification to Delete voicemail after notification Extensions to watch
Custom Provisioning	Custom template