You need to verify that a user’s phone has the expected configuration information inside the provisioning template that they actually download.
Use the ClusterPBX to find what phone and its firmware version a user currently uses.
You need to either create multiple user accounts or batch update existing user accounts.
You may need to delegate the task of taking your voicemail messages to someone else in your organisation – a user can be setup to monitor multiple mailboxes in order to do this.
You will need to access the Users panel, under a client account, whenever a new extension or service that requires one is requested by a client.
A user is requesting the ability to see the status of another user’s phone/extension and answer when someone calls their extension.
A user requests specific functions mapped to their phone’s buttons.
An extension needs to be re-assigned to a different person, or renamed.
On the Users page you can view the list of all user level accounts.