How-to – Android – Access the Service Using Zoiper

Problem

You need to configure the Zoiper softphone app to access your ClusterPBX SIP account.

Intended Audience

User

Step-by-Step Guide

Automatic Configuration

1. Connect to your instance of ClusterPBX
2. Go to the My Softphone page on ClusterPBX
3. Download Zoiper if you don’t already have it
   • Official site https://www.zoiper.com/
   • Apple App Store: iOS (iPhone, iPad)
   • Google Play Store: Android
4. Open Zoiper

   

5. Press the Dialer button on the toolbar (Android screenshots)

   

6. Press the QR code button

   

7. A viewfinder will show up on your phone screen, point it at the QR code on the ClusterPBX / My Softphone page

   

   It should take a few seconds and you will be connected.

Manual Configuration

1. Download Zoiper if you don’t already have it
   • Official site https://www.zoiper.com/
   • iOS (iPhone, iPad)
   • Android
2. Open the Zoiper app

   

3. Press the Config button then go into Accounts

   

4. Press Add account
5. Press Yes when prompted

   

6. Press Manual Configuration

   

7. Select the SIP option

   

8. Enter an Account Name then fill in the Authentication section with the information from the My Softphone page on ClusterPBX

   

9. Press Save at the bottom to complete the operation
10. Zoiper will now connect to the service

    

    Successful connection example

    

    Registration failed (Request Timeout (408)