Description
From this page you can connect as an agent to available queues.
Note
The administrators configure which queues are available to you.
Overview
If your business uses calling queues to handle inbound calls, they will be visible on the My Queues page.
You can change your status for each calling queue by using the “Actions” buttons.
Legend
| Icon | Definition |
|---|---|
 |
Not logged in any queue |
 |
Logged in the queue |
 |
Logged in the queue but paused |