Problem
You may need to delegate the task of taking your voicemail messages to someone else in your organisation – a user can be setup to monitor multiple mailboxes in order to do this.
Intended Audience
Step-by-Step Guide
To delegate a voicemail mailbox the extension (or multiple extensions) must be assigned to the user account that will monitor their voicemail mailboxes – this task is performed under a Client or Reseller account – users must request that change from a telephony administrator.
- See the complete instructions in the following document: How-to Delegate Your Voicemail Mailbox