Get help related to tasks that are expected to be performed with a client account (telephony administrator).
Category: Client
Client - Announcements(2)
Client - Call Details(3)
Client - Calling Queues(2)
Client - Contacts(2)
Client - Destination Aliases(2)
Client - Dial Patterns(4)
Client - DID(4)
Client - Digital Receptionists(4)
Client - Feature Codes(2)
Client - Inbound Call Rules(3)
Client - Music On Hold(2)
Client - Time Conditions(2)
Client - Users(9)
Client – Settings
Overview
Client – Custom Caller ID
From this page you setup custom caller ID based on a prefix.
Client – Custom Dialplans
Configure dial plans.
Client – Toggle Destinations
A toggle destination is a defined star number dialed that is used to has 2 destinations, you can switch from one to another by dialing *44*ID.
Client – Voicemail Broadcasts
From here you can send an audio recording directly to the voicemail boxes of selected users.
Client – Voicemail Callbacks
A voicemail callback allows you to watch a user’s voicemail box.
Client – Dial Profiles
With a regular expression, you can define a set of extensions to block for a given user profile.
Client – Queue reports
Live reports are designed to be displayed on a large screen.
Client – Scheduled Tasks
From this page you can create a scheduled task.
Client – SCCP Paging Groups
Here you can create paging groups with extensions and select group members.
Client – SCCP Call Groups
This page allows you to define call pickup groups, allowing a user to pick up any other group member’s incoming calls.
Client – Ring Groups
This page allows you to create a group of extensions that will all ring at the same time by dialing the group’s extension number.
Client – Departments
From this page you can create departments that can be assigned to users.
Client – Provisioning Templates
The Client account manage Templates that can be assigned directly to end Users.
Client – Conferences
This page allow you to create phone bridges that are available to users.
Client – Active Calls
Automatically refreshed list of ongoing calls in your organisation.
Client – Destination Rates
See a list of available call destinations with their associated – per minute – pricing information.
Client – Limited Clients
You can see, add, edit and delete limited clients from here.
Client – Home
Client accounts are used by Telephony Administrators.