How-to Display Internal Caller ID When Calling an Outside Contact

Problem

You may want to show the Internal Caller ID information from the user’s profile.

Intended Audience

Client

Step-by-Step Guide

1. Login to your Client account
2. Navigate to the Contacts page in the navigation bar

   

3. Select the contact you want to edit and click Edit Contact on the toolbar

   

4. Add the check to Use as Caller ID to enable the option
5. Click the Apply button to enable the information