You need to receive voicemail messages for someone else, or you want to delegate the task of sorting out your voicemail messages to someone else.

Intended Audience


Step-by-Step Guide

Users cannot assign voicemail mailboxes to either themselves or their colleagues, only telephony administrators can perform this task.

  1. Login into ClusterPBX using your User account
  2. Click the Voicemails menu item in the main navigation
    • If you can receive messages from multiple mailboxes a column called Voicemail Box will be displayed to indicate the destination of the message on this line.
    • You can press the Play (Play) button to listen or download a message directly on the computer.

Instruction on how-to setup voicemail mailbox delegation.